Our work at the West Virginia Housing Development Fund is all about helping customers access safe and affordable housing. Our customers are central to our mission, and we value the relationships we build with them from the time they submit their first mortgage inquiry until they make their last payment.
Customer feedback is important to us and helps us make decisions that improve our programs, communication, customer service, and more.
Click the link below and complete the Customer Testimonial Form to share your feedback with us. Tell us what we did right, where we went wrong, and what we can improve. And if you’d like to be featured in a Fund video or ad, please tell us so we can contact you.
Customer Success Stories
Everyone loves a good success story, and Fund customers are full of them. Click the links below to read how our low interest rates and down payment assistance helped everyday West Virginians achieved their dreams of homeownership.
Fund makes homeownership possible for Parkersburg single mom