The West Virginia Housing Development Fund is seeking qualified candidates for the position of Loan Servicing-Division Manager in our Charleston Office. Essential Functions include, but are not limited to, overseeing all Loan Servicing operations, making recommendations to improve customer service, efficiency and budgetary results; monitoring all collection, bankruptcy and foreclosure efforts; maintaining servicing compliance with applicable state and federal laws and regulations and investor, insurer and guarantor requirements; training Loan Servicing staff on agency and investor procedures and requirements; developing and implementing strategic plans for the division, including staffing, budgetary and software system needs; responding to quality control loan servicing reviews; and establishing, implementing, updating and maintaining policies and procedures for departmental operations. Core Competencies include: Communication, Customer Service, Leadership, Problem Solving and Results Driven. Bachelor degree in Business Administration, Finance, or related field with a minimum of ten years’ experience in mortgage loan servicing or five years’ experience in addition to other banking-related functions; three years responsible supervisory, management, lending and credit experience REQUIRED. Completion of relevant American Banking Institute courses with a Master’s Degree in Business, Finance or related field and National Mortgage Loan Originator license PREFERRED. TDD#: 1-888-334-5993. To apply for this position, please complete an online application. If a paper application is required, call (304)391-8671. Deadline for all applications is Friday, July 7, 2017.
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